Privacy policy "Ciao Table greeting practice”

 

Last update: 16.10.2024

 

1) Introduction

"Ciao Table greeting practice” cares about your privacy. As the data controller, it processes your personal data in accordance with the provisions of the revised Federal Act on Data Protection (revFADP) and the Data Protection Ordinance (DPO), as amended from time to time.

In this Data Protection Declaration, we explain how we use the personal data we collect, the purposes and our data protection measures.

(1.1) Security and protection of personal data

To ensure the utmost protection of the personal data collected, we adopt rigorous security measures of both a technological and organisational nature. All data is stored in environments protected by advanced security systems, such as firewalls, encryption and limited access controls. We are committed to protecting the personal data of our users with the utmost diligence and to adopting every measure necessary to prevent unauthorised access, improper disclosure or any other misuse of the data.

Legal basis

The processing of personal data by "Ciao Table greeting practice” it is based on the consent of the data subjects, the need to comply with legal obligations or our legitimate interests, in full compliance with the rights of the individuals involved.

(1.3) What this statement covers

This document explains in detail how our organisation handles the processing of personal data. This privacy policy applies to the following data processing activities:

  • Website users
  • Sending a newsletter
  • Social Media
  • Email and telephone requests
  • Event participation
  • Donations
  • Volunteers

(1.4) Data controller contact

Ciao Table, V. Massagno 32, CH-6900 Lugano

Tel. +41919210985

 

2) Web service users

The service providers we rely on use cookies. Before cookies are installed on the device you are using, our cookie policy will be displayed, requesting your consent to the setting of such cookies.

By consenting to the placement of cookies, you allow us to provide you with the best possible experience and service. If you wish, you can withhold your consent to the placement of cookies; however, some functions of this website may not work fully or as intended.

When accessing our organisation's web page, your browsing information - IP address, device type, operating system, browser used, preferred language, date and time of access, pages visited and time spent on the site - is automatically sent to the servers of the web hosting provider Ionos in the United States and Germany by the visitor's device browser. This data is processed and stored in a log file. Further information on the type, scope and purpose of data processing by Ionos can be found by visiting the following pages: https://www.ionos.com/cookies, https://cloud.ionos.com/

If you view our website, we collect the following data, which is technically necessary to display our website to you and to ensure stability and security:

  • IP address
  • Date and time of the request
  • Time difference from Greenwich Mean Time (GMT)
  • Content of the request (specific page)
  • Login status/HTTP status code
  • Amount of data transferred in each case

Personal data is processed by the web hosting service in order to deliver the organisation's website to the visitor's browser, as well as to analyse any technical errors in order to increase information security.

 

3) Newsletter sign-up

Users can subscribe to our newsletter for free to receive information, updates and content related to the activities of Ciao Table. By subscribing to the newsletter, the data provided in the registration form is transmitted to "Ciao Table greeting practice” for data processing for this specific purpose. No data other than that required for sending the newsletter is stored.

The user consents to the processing of their data for sending the newsletter, with reference to this data protection declaration.

To manage the newsletter, we use Intuit Mailchimp, a service provided by a US company. For this purpose, user data may be transferred and processed outside Switzerland. Further information regarding the type, extent, and purpose of data processing by Mailchimp can be found by visiting the following pages:

The user has the right to unsubscribe from the newsletter at any time. To do so, they can use the link provided in the newsletter or notify us by email.

 

4) Use of external links and social media plugins

Our website may contain links to external websites or social media plugins (e.g. Facebook, Instagram, LinkedIn). Please be advised that "Ciao Table greeting practice” is not responsible for the data protection policies or the content of such external sites. We recommend that you consult their respective privacy policies when visiting these sites.

5) Email and telephone requests

If you contact us by email, we may collect your name, your email address and any other information you choose to provide us with.

The data you provide to us through contact requests will be stored by us until they are no longer useful for our work and will be deleted, or you choose to request their deletion, revoke consent for their storage, or until the initial purpose of the data collection is no longer valid (for example, after the processing of your request has been completed).

If you contact us and we obtain your personal data from your email, we may use it as follows:

  • to reply to your email and
  • to respond to any other requests you present to us.

6) Registration for and participation in events organised by Ciao Table.

Participation in the event requires the entry and registration of personal data such as: first and last name, email address, organisation, telephone number and physical address. Upon registration, the data entered in the form is transmitted to Ciao Table.

The data collected during registration and payment are not transmitted to third parties and are kept as long as the purposes related to the management of the event and the company's accounting management respectively require.

Any photograph and/or footage in relation to the events may be used and published by "Ciao Table greeting practice” and by its affiliates, both internally and externally, for public relations purposes (printed material as well as online content) and may be distributed to third parties, the media in general and press offices.

Those who do not wish to appear in photographs or footage of the event are required to request this in writing to ciaotable@protonmail.com within the five days prior to the event. If registration should be received within the five days prior to the event, the organisers cannot guarantee that this measure will be respected and implemented.

7) Donations

When you make a donation, the personal data provided will be treated with the utmost care and confidentiality, in accordance with current personal data protection regulations. This includes your name, email address, physical address and transaction details. Your data will be used exclusively to manage the donation and communicate with you regarding our activities. We do not disclose, sell or share your information with third parties without your explicit consent, unless required by law or for internal administrative purposes.

 

8) Volunteers

As volunteers of "Ciao Table greeting practice”, we appreciate your commitment and are dedicated to protecting your privacy and the personal data shared with us. The personal data you provide us with, such as your name, email address and telephone number, are processed in full compliance with data protection regulations. This data is used to keep you informed about the organisation's activities, invite you to events and for the administrative management of your association. We assure you that your information will not be shared with third parties without your consent, except as required by law or for internal operational needs.

9) Our rights

If the processing of personal data is based on consent, the user has the right to withdraw it at any time. The withdrawal of consent shall not affect the lawfulness of processing based on consent before its withdrawal. You have the right to receive information about your stored data at any time or to request the deletion of your data for the future. Data that we are obliged to retain for legal reasons cannot be deleted immediately.

As a data subject, you have the following rights under the nFADP:

  • the right to be informed about our collection and use of personal data;
  • the right of access to personal data held by us;
  • the right to rectification in the event that the personal data we hold are inaccurate or incomplete;
  • the right to be forgotten, meaning the right to request the deletion of personal data in our possession, unless there is a legal basis for retaining the data or there is a statutory obligation to do so;
  • the right to restrict (i.e. block) the processing of your personal data in certain circumstances unless there is an overriding legitimate interest or a legal obligation;
  • the right to data portability or transmission of personal data to third parties;

 

Should you have a complaint regarding our use of your personal data, please contact us using the details provided and we will do our utmost to resolve the issue. We are committed to responding to your requests with promptness and transparency.

 

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